隐私政策

Privacy Policy

Last Updated: [August 19, 2026 ]

1. About This Privacy Policy

Longsys ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit our Website (the "Website") or submit an enquiry through the Website.

Please read this Privacy Policy before using the Website or providing personal data to us. If you have any questions, you may contact us using the details in Section 9.

2. Personal Data We Collect and How We Use It

We collect and use personal data only where we have an appropriate reason to do so under applicable law.

2.1 Website Operation, Security, and Access Statistics

When you visit the Website, we may automatically collect your IP address, date and time of access, pages visited, browser type, device type, and related website or network log information.

We use this information to provide and maintain the Website, diagnose technical problems, protect the Website and our systems against attacks or misuse, and produce website access statistics.

Where applicable, we process this information based on our legitimate interests in operating, securing, and improving the Website and, where necessary, to comply with legal obligations.

2.2 Enquiries and Business Communications

When you submit an enquiry through the Website, we collect the information you provide, including your name, company or business name, email address, country or region, telephone number, and message or enquiry content.

We use this information to receive, understand, and respond to your enquiry, contact you, provide the product or service information you request, and direct your enquiry to the appropriate member of our team.

Where applicable, we process this information to take steps at your request before entering into a contract and based on our legitimate interests in responding to business enquiries and communicating with business contacts.

Fields marked as required must be completed so that we can process your enquiry. Other fields are optional. If you do not provide required information, we may be unable to respond effectively. Please do not include sensitive personal data that is unrelated to your enquiry.

2.3 Product and Service Improvement and Internal Analysis

We may use your company or business name, country or region, enquiry subject and content, and information about how the Website is used to understand common enquiries and product interests, improve our products, services, and Website experience, and conduct internal statistical and business analysis.

Where applicable, we carry out this processing based on our legitimate interests in improving our products, services, and business operations. Where reasonably practicable, we use aggregated or de-identified information for these purposes.

2.4 Legal Compliance and Protection

We may process relevant personal data where necessary to comply with applicable law, respond to lawful requests from competent authorities, investigate security incidents, handle complaints or disputes, and establish, exercise, or defend legal claims.

This processing is based on applicable legal obligations or our legitimate interests in protecting our rights, systems, users, and other persons.

If we intend to use your personal data for a materially different purpose, we will provide further information and obtain consent where required by applicable law.

3. Cookies and Similar Technologies

We use cookies and similar technologies to support the operation of the Website, measure website traffic, understand how the Website is used, and improve the user experience. These technologies may collect information such as your IP address, access time, pages visited, browser type, and device information.

You can manage or delete cookies through your browser settings and, where available, our cookie settings tool. Disabling cookies that are necessary for the Website may affect certain functions. Where required by applicable law, we will obtain your consent before using non-essential cookies, and you may withdraw that consent through the available cookie settings.

4. How We Disclose Personal Data

We do not sell personal data.

We may engage service providers to support website hosting, system maintenance, email delivery, website analytics, or other technical functions. These service providers may process personal data only as necessary to provide services to us and in accordance with our instructions, contractual requirements, and applicable law.

We do not disclose personal data to other independent third parties unless you have authorised the disclosure, the disclosure is necessary to comply with applicable law or a lawful request from a competent authority, or the disclosure is otherwise permitted by applicable law.

5. International Processing, Retention, and Security

Your personal data may be transferred to, stored in, or processed in countries or regions other than the country or region in which you are located. Where required by applicable law, we use appropriate legal, contractual, technical, and organisational safeguards for such processing and transfers.

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining relevant business records, complying with legal obligations, resolving disputes, and protecting legal rights. When personal data is no longer required, we will delete or anonymise it in accordance with applicable law.

We implement reasonable administrative, technical, and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. These measures may include access controls, authentication, system security, personnel management, service-provider controls, and incident-response procedures. No method of transmission or storage is completely secure, but we take measures appropriate to the nature and risks of the personal data we process.

6. Children's Privacy

The Website and our products and services are primarily intended for adults. Minors should use the Website and provide personal data only with the guidance of a parent or legal guardian.

If you are below the age at which you may validly provide consent under the law applicable to you, please do not submit personal data without the consent of your parent or legal guardian. If we become aware that we have collected a child's personal data without any consent required by applicable law, we will take reasonable steps to delete it. A parent or legal guardian may contact us regarding the personal data of a child.

7. Your Privacy Rights

Depending on the law applicable to you, you may have the right to:

1)      request access to or a copy of your personal data;

2)      request correction of inaccurate or incomplete personal data;

3)      request deletion of your personal data;

4)      object to or request restriction of certain processing;

5)      withdraw consent where processing is based on consent, without affecting processing carried out before withdrawal;

6)      request transfer of your personal data where applicable; and

7)      lodge a complaint with a competent data protection authority.

You may submit a request using the contact details in Section 9. We may request information reasonably necessary to verify your identity and protect personal data. We will respond within the period required by applicable law. These rights may be subject to legal conditions and exceptions.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. We will post the updated Privacy Policy on the Website.

Where required by applicable law, we will provide additional notice of material changes or obtain consent before applying a change to the processing of personal data.

9. Contact Us

If you have any questions, comments, complaints, or requests concerning this Privacy Policy or our processing of personal data, please contact us:

Company name: Shenzhen Longsys Electronics Co., Ltd.

Business address: Floor 20, 22, 23, B Tower, Horoy Qianhai Finance Centre Phase II, No.5059, Tinghai Avenue, Qianhai, Shenzhen, China

Contact email: marcom@longsys.com

We will review and respond to your request in accordance with applicable law.